Everyone has questions and we have answers. Please see our Frequently Asked Questions
Health Services Questions
Appointments are required. Please email us at email@example.com or call us at (914)
323-5245 and we will have a nurse speak with you about what you are experiencing,
and then will work to get you seen by one of our health providers as quickly as possible
There is no cost for services at SHAC Health; however, if we need to send samples
out to the lab and for certain birth control (i.e., birth control pill and plan B)
there is a charge. Please visit our SHAC Health Services page for more information.
No, it is not necessary, but it is good practice to have one once a year.
Health Services will not provide students with medical excuses for absences from class
or missed deadlines due to short-term illness or injury. This policy is consistent
with recommendations from the American College Health Association, as well as the
policies of other peer institutions. In the event of illness or injury that may disrupt
academic responsibilities, the student is advised to contact their instructors as
soon as possible to notify them of the situation.
In a situation wherein a student will be out for a period of time due to a medical
issue; please provide documentation from a health professional to the student health
portal and SHAC will notify your professors. Do not provide medical documentation
to your professor.
If a student is experiencing an illness or injury that requires a prolonged period
of absence from classes, please submit a doctor’s note to our office and we can raise
a retention alert to notify your faculty that you have an excused absence. The doctor’s
note must come from a doctor/specialist/hospital and provide details about the illness/injury,
as well as an estimate of the time required for recovery.
Medical Leaves of Absence (MLOA) are processed through our office, so, if a student
is experiencing a medical issue that prevents them from completing the semester, please
speak with the Associate Dean of Student Health and Counseling for assistance with
the MLOA process.
Yes, we cannot share any information without your written permission, unless it is
a matter of safety (risk to self or others).
You should go to Campus Safety; they are on duty 24/7 and will assist you with getting
the care you need.
Yes, you can purchase Plan B at the Health Center with an appointment. The cost is
Yes, condoms, dental dams, and female condoms are available and free of charge.
No, our providers are not able to administer allergy shots.
Counseling Services Questions
Counseling Services is staffed by culturally competent mental health professionals,
all of whom have experience working with the college-age population.
You can call Counseling Services at 914.323.5155 or email firstname.lastname@example.org to set up an appointment, or simply stop by our office on the ground floor of Spellman
G11. In the event of an after-hours emergency, please contact your resident advisor
(RA), community coordinator (CC), or campus safety at 914.323.5244.
Please contact us at 914.323.7277 or email email@example.com for an explanation of our forms or if you have questions about how to complete a
Services at SHAC Counseling are free to all full-time undergraduate and residential
graduate students of Manhattanville College.
SHAC Counseling maintains a brief therapy model. The length of counseling depends
on the needs of the student. Some students need only a few sessions to meet their
particular needs. Your counselor will help you decide what length of time is right
for you. If a student requires long-term counseling or their issues are beyond the
scope of the Counseling Services, a referral to an off campus mental health provider
will likely become necessary. If this is the case, the Counseling Services will work
with the student on locating and transitioning to an outside provider.
What you discuss with your counselor at the Counseling Services is confidential. We
cannot share information with other parties without your informed consent. The only
exception to this is in situations where your safety -or the safety of someone else
is at risk. In such situations, our first priority must be to ensure safety.
Yes. We have a psychiatrist on staff who can prescribe medications for a range of
emotional or psychiatric issues, if necessary. Please be advised that only students
in treatment with one of the SHAC Counselors have access to our PT Psychiatrist.
If you are concerned about a friend and are not sure about how to help them, we'd
like to help you. Feel free to stop by and share your concerns with one of our counselors
your conversation will be confidential. We can explore ways to talk with your friend
about your concerns and will help you to refer them to Counseling Services.
The focus of SHAC services is to provide students with the support they may need in
order to be successful at the College. In some instances, students who seek support
from SHAC may make a request for one of our providers to complete the application
for medical housing, academic accommodations, or an Emotional Support Animal (ESA).
The process of diagnosing a psychological disability in order to prescribe accommodations
or an emotional support animal is a complex process, additionally, clear guidelines
or standards regarding how to determine which individuals would benefit from an ESA
do not exist. This practice is out of the scope of practice for a college health and
counseling department, especially as we are not able to provide a full psychological
assessment at SHAC. Thus, it would be unethical for SHAC providers to provide such
recommendations. Because SHAC providers have to manage high demand for services and
must be available to meet the mental health needs of our whole student body, our primary
focus is to provide ongoing treatment and acute/crisis services. We do not have the
resources to provide psychological workups for the purposes of disability documentation
and ESA prescriptions. Therefore, SHAC will not issue letters of support for medical
housing accommodations, academic accommodations, or ESA’s.